How to Order a Cake at Walt Disney World

STEP 1: Find the Disney resort or theme park where you want the cake delivered on THIS LIST.
STEP 2: Call the phone number for your location on that list to place an order at least 72 hours ahead.

There are no standard design options—every cake is a custom cake, so feel free to submit images that show the pastry team what you have in mind.


For more detailed info and an FAQ, click the links below to skip to…

FAQ

How do I order a cake at ______________ ?
For Disney-owned and -operated locations at Walt Disney World, use the contact info for the resort or park in this list. For the Swan & Dolphin, the Four Seasons Orlando and Disneyland, see the bottom of this FAQ.

Is there a web site for viewing cake choices?
Not at this time. You can see photos of the standard custom cakes on this page. The best resource for photos of unique fancy Disney cakes is the DIS Boards’ Cake Chatter Thread and the Flickr photo albums I’ve culled from it.

Is there an email address for ordering cakes?

For all other locations, you will need to call to place your order. It is sometimes possible to request an individual cast member’s email address so that you can send in a cake photo.

Can I get a cake delivered to my room?
At the Grand Floridan, Contemporary, and Yacht & Beach Club only. You do not need to be in the room when the cake is delivered, but you must be checked in. For any other resort, contact the Grand Floridian to place an order for pickup at your resort’s front desk.

Custom Coco Mini Cake at Yacht & Beach Club

Can I pick up a cake somewhere?
The Grand Floridian offers the option to pick up a cake with at least 72 hours’ notice (standard 6-inch cakes like those available at restaurant podiums can be purchased with no notice).

Can I get a cake at Disney Springs?
There are no longer any Disney-owned restaurants at Disney Springs, which means you’ll have to phone each restaurant individually to see whether it offers custom cakes. Information on cake options at some of the Disney Springs restaurants can be found on the Cake Options By Location page.

Can I order a cake for someone else?
This is tricky. When you place the order, you will be required to provide a credit card number. But unless it’s the Grand Floridian delivering the cake to another resort/park, Disney often charges the room or the restaurant bill, so your friend will have to pay the bill. Also, sometimes the server doesn’t realize there is a cake for the table, so if no one in the party knows about it and reminds him/her, it may never appear.

When should I order my cake?
No less than 72 hours ahead of time for simple cakes. For complicated fondant designs, at least 1 week’s notice is necessary. Disney will take your order up to 90 days ahead, but be sure to reconfirm it a few days out to be sure it hasn’t been lost.

What size cake do I need for my group and how much will it cost?

  • Mini-cake serves 2, starts at $50
  • 6-inch serves 5, starts at $65
  • 8-inch serves 10, starts at $90
  • 10-inch serves 15, starts at $125
  • 1/4 sheet cake serves 25, starts at $125
  • 1/2 sheet cake serves 50, starts at $165
  • Full sheet cake serves 100, starts at $225

This bakery’s “Cake-ulator” will give you a rough idea of the cost of your custom Disney cake: http://www.galabakery.com/cake-ulator

When do I pay for my cake?
If you are ordering from the Grand Floridian for delivery to another resort or park, payment is due when you place the order. Otherwise, you usually pay when the cake is delivered to you at the restaurant or it is added to your hotel bill upon delivery to your room.

Cakes delivered to your room at a Disney resort via Private Dining will incur the standard Private Dining delivery fee (currently $3) and service charge (currently 18%).

Cakes delivered to a meal at a restaurant will be added to the total bill for the meal. This allows you to apply Tables In Wonderland, AP, DVC and other discounts to the price of the cake, but it also means the price of the cake will be included when they calculate any automatic gratuity like those associated with large parties and Tables In Wonderland.

Do I need to bring my own candles?
No. Disney’s table-service restaurants provide candles upon request.

What flavors are available?
Options vary by location, but there is always chocolate cake with chocolate frosting and vanilla cake with vanilla frosting. See our Disney Cake Options By Location page or call the Cake Hotline to speak to someone about the options where you are staying or dining.

What if I want red velvet/carrot cake/something besides chocolate or vanilla?
Options vary by location, but there is always chocolate cake with chocolate frosting and vanilla cake with vanilla frosting. This is a list of flavors for cakes made by the Grand Floridian’s Wedding Cakes team. Because they are separate from the team that makes other celebration cakes at the Grand Floridian, not all of these flavors may be available for non-wedding cakes. But it never hurts to ask!

Wedding Cake Flavors

  • Vanilla
  • Chocolate
  • Marble
  • Carrot*
  • Red Velvet
  • Lemon
  • Orange
  • Almond
  • Churro
  • S’mores
  • Peanut Butter
  • Ginger
  • Lavender
  • Funfetti
  • French Toast

Wedding Cake Fillings

  • White Chocolate Mousse
  • Dark Chocolate Mousse
  • Milk Chocolate Mousse
  • Tanzanian Chocolate Mousse
  • Raspberry Mousse
  • Orange White Chocolate Mousse
  • Orange Milk Chocolate Mousse
  • Amaretto Mousse
  • Amaretto Mousse with Almond Crunch
  • Strawberry Mousse
  • Passion Fruit Mousse
  • Tropical Mousse (pineapple, passion fruit-mango, and lime mixed)
  • German Chocolate
  • Caramel Milk Chocolate Mousse
  • Churro Crunch Mousse
  • Cannoli Filling
  • Buttercream
  • Cream Cheese
  • Peanut Butter Cream Cheese
  • Peanut Butter Cup (dark chocolate and peanut butter mousses layered together)
  • Bavarian Cream
  • Maple White Chocolate
  • Baileys Mousse
  • Blackberry Mousse
  • Lemon Mousse
  • Apricot Mousse
  • Banana Cream
  • Mocha Mousse
  • Tequila Key Lime Mousse
  • Peach Schnapps Mousse
  • Strawberry Basil Mousse
  • Watermelon Mousse
  • Fresh Strawberries*
  • Fresh Raspberries*
  • White Chocolate Mousse with Fresh Strawberries*
  • Bavarian Cream with Fresh Strawberries*
  • Passion Fruit Mousse with Fresh Raspberries*
  • Dark Chocolate Mousse with Fresh Raspberries*
  • Strawberry Mousse with Fresh Strawberries*
  • Raspberry Mousse with Fresh Raspberries*
  • Cookies & Cream
  • Mint White Chocolate
  • Dark Chocolate Crisp Pearl
  • Chocolate Hazelnut Crunch
  • Raspberry Jam
  • Apricot Jam
  • Strawberry Jam
  • Dole Whip cake is orange cake soaked in pineapple syrup and filled with Tropical Mousse

*Carrot cake and fresh fruit fillings not available in mini cakes
What are the most popular flavor combinations?

  • Churro Cake + Churro Crunch Mousse
  • Chocolate Cake + Cookies & Cream Mousse (a.k.a., The Grey Stuff)
  • Almond Cake + Amaretto Crunch Mousse
  • Red Velvet Cake + Cream Cheese Mousse (I prefer Disney’s cream cheese buttercream frosting — tastes less cheesecake-y)
  • Chocolate Cake + Peanut Butter Cup Mousse (I prefer Disney’s peanut butter buttercream frosting for the same reason)
  • Yellow Cake + Tropical Mousse
  • Any cake + fresh fruit fillings (strawberries, raspberries, etc.)

Can I get a fancy, fondant-covered cake or a mini cake in a theme park?

Only at Animal Kingdom, Hollywood Studios, and any restaurant in EPCOT *except* those in the Mexico, China, Italy, Japan, Morocco, and France pavilions. Place your order through the Grand Floridian.

I got married at Walt Disney World. How do I get a re-creation of the top layer of our wedding cake?
Contact Grand Floridian Private Dining directly by calling 407-824-2474 or emailing them at [email protected] and let them know you had a Walt Disney World wedding and want an anniversary cake. If your event was in the last 5 years, you can give them your date and both last names so they can look up your BEO — or just email them the cake page from your BEO. If necessary, you can schedule a phone call to discuss what you’re looking for and place the order.

Is the frosting buttercream or whipped cream?
Custom-ordered cakes may be available in a choice of buttercream or whipped cream.

I don’t like the taste of fondant but I want an elaborate cake. What should I do?
Disney’s cakes come with a layer of buttercream underneath the fondant and can be served with the fondant removed. You can also specify whether you want vanilla or chocolate buttercream underneath the fondant.

Which characters can I get on my cake?
Any character from the extended Disney family (Muppets, Pixar, Disney Junior, et al.) except Winnie the Pooh & Friends. (Note: Awareness of this rule varies, so if you want Pooh, it never hurts to ask.) Characters cannot be sculpted 3-D, they must be rendered as a flat screen print directly on the cake or on a standing piece of white chocolate. The exceptions are the white chocolate character statues available for an additional charge at certain Deluxe resorts. Alternatively, you may be able to work with the bakery to provide your own plastic figurines to be placed on the cake.

Which white chocolate characters are available?
Prices are $15-$65 and figures can be fully painted for an additional charge. The selection varies by location, with the Grand Floridian offering the widest variety. Check with Private Dining when you order.

Fully painted and gold-tipped white chocolate characters

  • Mickey
  • Minnie
  • Donald
  • Goofy
  • Pluto
  • Chip
  • Dale
  • Ariel
  • Belle
  • Cinderella
  • Snow White
  • Tinker Bell
  • Peter Pan
  • Remy
  • Stitch
  • Captain Jack Sparrow
  • Jedi Mickey
  • Anniversary Mickey & Minnie
  • Dark chocolate 3-inch Mickey or Minnie
  • Lightning McQueen
  • Tow Mater

 

 

Can I get a cake shaped like something besides a circle or a square?
The Grand Floridian is your best bet for a specially shaped cake, although the Contemporary may be able to do certain styles.

Can I send in a picture of what I want?
Once you make contact with a Disney cast member, you can work with him or her to e-mail photos to the pastry chef.

Can I get something other than a cake, like chocolate-covered strawberries?
Your best bet is to be staying at the Grand Floridian or the Contemporary, since their private dining menus usually have a section for “celebrations” or edible “amenities” you can have delivered to your room. Click here for a sample of the cake-alternatives at the Contemporary Resort. You’ll need to contact private dining to see what they offer.

Where can I get a mini cake?
The Grand Floridian, the Contemporary, or any location serviced by these bakeries.

The mini-castle cake, a specific style of mini cake, is available only at restaurants and resorts serviced by the Grand Floridian and Contemporary bakeries

Where can I get a mini-castle cake?
The Grand Floridian or the Contemporary and any location serviced by these bakeries.

Where can I get the chocolate Cinderella Slipper Dessert?
The Cinderella Slipper Dessert is available at the Grand Floridian and the Contemporary Resort. Cinderella’s Royal Table at the Magic Kingdom no longer offers the Cinderella Slipper Dessert; instead they have a chocolate sphere with a small slipper inside. For more information and photos, see THIS PAGE.

What if someone in my party has dietary restrictions?
In general, Disney will do its best to accommodate dietary restrictions like allergies, but it’s best to call to find out your options. Usually they will refer you to vegan bakery Erin McKenna’s Bakery at Disney Springs, which delivers two-layer 6-inch cakes (serves 8–10) to restaurants on Disney property for $59.50. The design is a Mickey border at the top; you may choose up to 2 colors and an inscription. The price of the cake is $69 if you pick it up at Erin McKenna’s, but there are more character options.

Call 407-938-9044 to order (Monday – Friday, 9am–5pm). Erin McKenna’s offers gluten-free, wheat-free, soy-free, casein-free, egg-free, vegan and kosher baked goods.


Will the restaurant hold my leftover cake until the end of the night?
Disney’s official policy forbids this as a food-safety precaution, but some guests have been able to get Disney restaurants to hold their leftover cake. Just don’t count on it.

How do I order a cake at the Walt Disney World Swan or Dolphin?
These resorts are not owned by Disney, so you must call them directly at 407-934-1614 to place an order at least 48 hours in advance.

Cake Flavors:
Intense Chocolate
Vanilla Bean
Raspberry Vanilla
Strawberry Shortcake

Cake Sizes and Prices:
6” cake (5 to 7 people ): $42 and up
8” cake (10 to 12 people): $65 and up
10” cake (14 to 16 people): $89 and up
1/2 sheet cake (25 to 30 people): $185 and up
Full Sheet cake (54 to 60 people): $380 and up

How do I order a cake at the Four Seasons Resort Orlando at Walt Disney World?
You must call Private Dining at the Four Seasons directly at (407) 313-7777. They offer the standard cakes below, or you can work with the pastry chef on a custom cake by filling out the order form they will send you.

Cake Flavors:
Carrot-Pineapple
Red Velvet with Cream Cheese Frosting
Bittersweet Chocolate Mousse
Vanilla Diplomat (vanilla cake with vanilla buttercream frosting)

Cake Sizes and Prices:
6” cake (5 to 7 people ): $45
8” cake (10 to 12 people): $60
10” cake (14 to 16 people): $75
1/4 sheet cake (25 to 30 people): $95
1/2 sheet cake (25 to 30 people): $145

How do I order a cake at Disneyland?
Disneyland offers the same standard Mickey Mouse Celebration Cake found at Walt Disney World (see below) but it costs $10 more.

  • $45 plus tax and gratuity
  • Feeds 4 to 6 people
  • All-chocolate or all-white chocolate only
  • No allergy-friendly version is available. Mickey Mouse celebration cakes contain gluten, wheat, soy, milk and eggs. The cakes are produced in facilities that may also include other allergens such as peanuts and tree nuts.
  • Only “Happy Birthday” or “Congratulations” can be written on them
  • Call 1-714-781-3463 to order one for delivery to a restaurant or a hotel room. You can also ask for one when you arrive at the restaurant’s host podium and at the Concierge Desk at your Disney hotel.
  • Day-of quantities are limited, so make arrangements prior to dining. 72–48 hours ahead is a good idea.
  • No advance payment required if you have a confirmed dining reservation.

Pre-designed 6-inch Star Wars cake at Disneyland

Pre-Designed Cakes

  • Call 1-714-300-7526, Option #2 at least 72 hours before your reservation.
  • You MUST have a hotel or restaurant reservation number in order to start the ordering process.
  • Pre-designed cakes may only be delivered to Carthay Circle or Napa Rose—NOT your room. Only the Mickey Mouse Celebration Cake cake may be delivered to the room.

Prices are…

  • 6-inch: $65
  • 10-inch: $140
  • Half-sheet cake: $300

Available themes are…

  • Mickey
  • Minnie
  • Star Wars
  • Princess
  • Frozen
  • Ariel
  • Cars
  • Haunted Mansion

Cake flavors are…

  • Chocolate
  • Vanilla

Filling flavors are….

  • Dark chocolate mousse
  • Vanilla mousse
  • Fresh berries with whipped cream

Flavor combinations (may not be modified or mixed with flavors above) are…

  • Churro: Cinnamon sponge with cinnamon churro filling
  • Pineapple Whip: Pineapple sponge with pineapple whip filling
  • Seasonal Flavor: Lemon cake with cream cheese filling and fresh blueberries

Custom Cakes

Completely customized cakes start at $250 for a 6-inch cake and may not be available at all locations.

  • Call 1-714-300-7526, Option #2 at least four weeks in advance of your reservation and no more than 60 days.
  • You MUST have a hotel or restaurant reservation number in order to start the ordering process.
  • When you call, the agent will take your contact details. Then the bakery will email or call you with options and take your order.
  • You may submit photos and ideas for the design, then work with the pastry team to customize them.

Only a few flavor options are available, and some are set combinations that cannot be altered. Cakes are covered in vanilla buttercream frosting only: No whipped cream, chocolate buttercream or chocolate ganache is available. Fondant may be draped over the vanilla buttercream on custom cakes.

Cake Flavors:

  • Chocolate
  • Vanilla

 Filling Flavors:

  • Dark chocolate mousse
  • Vanilla mousse
  • Fresh berries with whipped cream

Flavor Combinations (may not be modified or mixed with flavors above):

  • Churro: Cinnamon sponge with cinnamon churro filling
  • Pineapple Whip: Pineapple sponge with pineapple whip filling
  • Seasonal Flavor: Lemon cake with cream cheese filling and fresh blueberries

My recommendation is to order from local bakery SusieCakes in Costa Mesa. They don’t do fondant-covered cakes, but they do make the best, moistest old-fashioned buttercream cakes—and they taste WAY better than any cake I’ve ever had at Disneyland. If you order directly from SusieCakes, the delivery fee will set you back $35. But if you use the app/website Postmates, the delivery fee is closer to $15.

Mickey Mouse Celebration Cake[​IMG]

Available for delivery to all Disney-owned and -operated table-service restaurants and Deluxe resorts with Private Dining. Limited quantities are available on the spot, but it’s best to call a day or two ahead.

  • $39 plus tax and gratuity (if applicable)
  • Feeds 4 to 6 people
  • All-chocolate or all-white chocolate only
  • No allergy-friendly version is available. Mickey Mouse celebration cakes contain gluten, wheat, soy, milk and eggs. The cakes are produced in facilities that may also include other allergens such as peanuts and tree nuts.
  • Only “Happy Birthday” or “Congratulations” can be written on them
  • Call 1-407-WDW-DINE or inquire in person at a Walt Disney World Resort concierge desk or restaurant podium
  • Day-of quantities are limited, so make arrangements prior to dining. 72–48 hours ahead is a good idea.
  • No advance payment required if you have a confirmed dining reservation.

Complete details can be found HERE.

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270 Responses
  • Tienna Roberts
    March 8, 2016

    How much would it be to make a Alice in Wonderland cake for 12 people?

    • Carrie
      March 8, 2016

      It depends on what size cake you get and what kind of decorations you want. Only the pastry team making your cake can tell you the exact cost. Use the contact info on the Cake Options By Location page for the resort or park where you want the cake.

      A 4-layer, single-tier fondant-covered cake will cost more than a 2-layer, single-tier buttercream-covered cake. You could probably get away with an 8-inch cake for 12 people—Disney is very generous in their estimates of how much cake people need.

  • Nancy
    February 4, 2016

    Wonderful!! Thanks so much for your help and for the good news!! Just as a follow-up, I did get to speak with my resort (PC) and she did advise me they thought it would be no problem! YAY for Disney; keep that magic coming!!! HOORAH!

    • Carrie
      February 7, 2016

      That is fantastic!

  • Nancy
    February 2, 2016

    Hi! I’m fortunate enough to be going to WDW last wk Feb-1st wk Mar. I want to pls know if I can get a white cake with chocl icing?? Do you know if they will do this??? I want a 6″ reg. old cake. TIA!

    • Carrie
      February 4, 2016

      It depends on where you want to have the cake but shouldn’t be a problem at most places. Use the contact info on the Cake Options By Location page for the resort or park where you want the cake delivered, and the person who answers the phone will let you know if it’s an option.

  • Lisa
    November 23, 2015

    Carrie, if you have a Disney Wedding Cake, can you save the top layer for your honeymoon suite?

    • Carrie
      November 23, 2015

      Yes! It’s actually common practice with Disney’s Fairy Tale Weddings not to cut into the top layer. When they quote you the number of people the cake will feed, they don’t even count it.

  • Luz Ivania Hernandez
    April 6, 2015

    What is the best Resort to order a fancy cake from?

    • Carrie
      April 6, 2015

      I prefer the Contemporary and the places it serves (Magic Kingdom, Wilderness Lodge, Fort Wilderness) because they are easier to work with and their prices are lower.

  • Luz Ivania Hernandez
    April 6, 2015

    Hello I would like to know Where can I go to order a Cinderella castle cake what Disney location can I go to.

    • Carrie
      April 6, 2015

      Hi Luz! For the mini white chocolate castle on a cake, the only places you can definitely get them are the Grand Floridian and the Contemporary, but I feel like someone got one at either BoardWalk or Yacht & Beach Club recently, so if one of those works better, it doesn’t hurt to ask them.

  • Theresa
    January 25, 2015

    Hi i am looking to get a mini cake as it’s just myself and my son coming to disneyworld orlando he will be turning 14 on halloween and i am looking to see if there’s anyway i can get a halloween themed cake for his birthday. We are staying at the all star music resort and if it’s possible would i be able to get the cake delivered to our hotel room or to the food court

    Thank You

  • Emilio Belaval
    January 24, 2015

    Can I order an egg free birthday cake in my cruise (Disney wonder)

    • Carrie
      January 26, 2015

      You’ll need to contact Disney Cruise Line at (800) 601-8455 to see if they can accommodate you.

  • Tierra Curtis
    January 9, 2015

    Hi, I’m trying to order a special cake for my son birthday we will be in June to celebrate his special day. If someone would contact me I’m regards to this matter.
    Thanks in advance!

  • Mrs Book
    January 8, 2015

    We are coming to Disney for our grand daughter’s 5th birthday. We are staying st the animated hotel and we would like to order her a Frozen cake. Is there anywhere we can order this cake?

  • Tom
    January 3, 2015

    Coming to WDW in May & staying at the Port Orleans Riverside. Need to order a cake to celebrate 3 generations of birthday in May. Can I get a 1/4 sheet cake there or should I stick with the 10″. There will be 16 of us.

    • Carrie
      January 3, 2015

      You should be able to get a 1/4 or 1/2 sheet cake there.

  • Kristina
    December 31, 2014

    Hi,
    I got married at Disney this past May and will be going back for our anniversary this coming up May. I wanted to get a top tier replica made and delivered to my room at the Animal Kingdom Lodge. Who would I need to call to see if this is possible and how far out do you think I should call? Thanks so much.

  • Jason & Crystal Wyrosdic
    December 1, 2014

    Hi, I just wanted to share our quick B-day story with everyone.
    A few years ago when my son was 6 years old we surprised him with his Birthday party at Disney World and first thing early before the park even opened we had breakfast in Cinderellas Castle with all the characters and surprised him with his own Mickey Mouse cake that was delivered to our table, he was so happy while eating his Disney bday cake and opening his present with Cinderella, Snow White and Belle.
    What loving, special memories that will last a lifetime…

    • Carrie
      December 2, 2014

      Thanks for sharing!

  • Michelle
    November 15, 2014

    Hi Carrie,

    I’ve been drooling over the thought of cake all day. I was wondering if you had any suggestions or tips about getting a small cake in the next week-ish. I am looking to celebrate a birthday, we would be at or picking up from the Contemporary, don’t need fancy decorations, about 3-4 people will eat it ideally (up to 5), and I am hoping to incorporate caramel or caramel chocolate mousse. Oh, and all for around $30-40. It’s rather hard to judge the scale of the mini-cake and mini-wedding cakes (are they even different). I think a 6 inch might work or even be too big. If I can’t figure something neat out then plan B is a chocolate glass slipper.

    • Carrie
      November 16, 2014

      That’s tricky… if you had 3 people, I’d say a mini-cake (one tier or two-tier) would be just enough. But with 5 people, you’re definitely going to want a 6-inch cake. A mini cake will probably set you back $35-$45, whereas a very VERY basic 6-inch cake is $25-$35. That would be with just standard buttercream, no fondant or decorations, but it sounds like that’s OK for you. There isn’t really a standard mini cake or mini wedding cake. People sometimes use the latter term to describe a 2-tier mini cake, but Disney doesn’t have a set design anywhere that they call “The Mini Wedding Cake.” Either way, the minis are about 4 or 5 inches across, and a 2-tier has a teeny second tier on top. Hope this helps!

      • Michelle
        November 17, 2014

        Thanks so much . Do you know if anyone has luck getting Disney to customize the filling flavor of the 6 inch to one of the wedding options (the recipient prefers buttercream to any fondant)? Or do you think we are just limited to the podium cake pre-set flavors? For the same price of a standard podium cake I can get an 8 inch back home from our favorite custom bakery, so I want to make sure it’s delicious. Would you suggest asking to pick it up from the Wave?

        • Carrie
          November 17, 2014

          I think if anyplace will let you do it, it’s the Contemporary. I’ve heard of them doing Wave pickups before, so it should be easy!

  • Patrick B
    October 19, 2014

    We tried to order a cake when we celebrated our 25th wedding anniversary. It was nothing but a disaster. We had dinner at California Grill overlooking the MK fireworks. I called the cake hotline and the chef at CG never returned my call. I spoke to the front end of the restaurant and they suggested we just tell the hostess that we want a cake and they would thaw one out. Just what I wanted was a frozen cake to celebrate 25 years of being together! LOL. I guess I should have checked the frozen section at Publix to see if Pepperidge Farms made a 25 th anniversary cake.

    We are DVC members and I asked if they could help or make any suggestion. WDW was advertising away about the cake program and all they could provide was a frozen one at a restaurant that costs $125 per person. A DVC Castmember made it a point to call the chef directly and explain my frustration. He called back and the Chef,assured him they would make a “special dessert” for our celebration. DVC sent a Mickey gift basket with champagne and glasses to our room with A nice note was attached.

    We had a nice view of the MK from our table, as we ordered dinner I explained that DVC had spoken to the chef and they were going to make a special dessert for our celebration, we watched the fireworks. It was time for dessert and we had a lovely half frozen cake! I sent the cake back, paid our bill and left. It was nothing but sign of how bad things have gotten at WDW.

    The poor DVC Cast Member called the next day to make sure every went well. I explained what had happened and heard nothing but silence on the other end. He didn’t know what to say. I thanked him for the nice basket and card and I told him I know how much effort he put into trying to make it happen. Never heard anything from California Grill……………

    I hope no one goes through our experience. It did not ruin our anniversary because a cake or dessert would never do that. What it did ruin was ruin my respect for Disney Management by allowing this type of experience to have occurred. BTW, I only began trying to accomplish this almost a month before our trip.

    It made us realize that Disney has stopped being a hospitality company and they are nothing but a marketing company. They make everything sound great and wonderful but they no longer produce the product they advertise. A lot of people criticized Eisner,however, his regime turned out quality products. I was disappointed to hear Iger staying longer. He has destroyed the whole vacation experience at WDW by running it like customer service at a cable company.

    • Carrie
      October 21, 2014

      I’m so sorry to hear you had such a terrible experience! It can definitely be difficult to get ahold of the pastry team at the Contemporary sometimes—I think they need to hire someone just to reply to requests. I have also observed the “cable company customer service” experience you describe. 🙁

    • Melissa
      October 22, 2014

      I agree, I am trying to plan my son’s first birthday and have hit nothing but roadblocks with Disney, extremely annoying and upsetting to me. I called the boardwalk to see if they would make a toodles cake and was told NO and then hung up on. What about the ability for a custom cake? This cake would use the same mickey cake and just apply different frosting. We have 2 weeks to go until his birthday in Nov. Any suggestions?

      • Carrie
        October 22, 2014

        The easiest pastry team to work with is the Contemporary. Email the pasty chef there with your idea and ask if you can pick up the cake at The Wave (if you won’t be dining or staying at the resort). If you don’t hear back from him within a few days (he doesn’t work on Tuesdays and Wednesdays) call Private Dining to follow up. All the contact info is here: https://disneytravelbabble.com/how-to/order-cake/by-location/#cr

  • Phaedra
    September 21, 2014

    Hi Carrie,
    For my son’s 4th birthday, we plan on doing Disney cruise and then will frequent Hollywood Studios on his actual birthday. Is it feasible to have a really customized cake made at Boardwalk or other bakery and have delivered to the park/restaurant? I was trying to figure out how to get the cake we want but also visit Hollywood Studios in same day.
    Thanks!!

    • Carrie
      September 21, 2014

      Hi Phaedra! If you can pick it up from BoardWalk Bakery, they are able to do fancy customized cakes. Unfortunately, all the restaurants in DHS are served by the DHS bakery, which does not offer much in the way of customization. If you’re staying at a Disney resort, the best option would be to have the cake delivered to your room.

      • Phaedra
        September 21, 2014

        Thanks for the info!! We aren’t staying at Disney Resort. I’m sure we could pick it up but wondering will they let us carry into DHS? Or maybe we should look at alternative like going to Mk that day…

        • Carrie
          September 21, 2014

          Oh, you can definitely take it into the park! People do it at Epcot a lot. You could also try to get DHS to do a fancy cake for you. They did a decent fondant-covered one for our third anniversary but they never really understood what I wanted for the topper, so I’m not sure if I can recommend them. Also, we had an event manager placing our order—you might get a CM who doesn’t even know fondant is possible…

  • Melanie
    September 5, 2014

    Can you order specialty cupcakes?
    What about having cake delivered to pontoon cruise location? We are considering Wishes pontoon cruise for our anniversary and it will leave from the contemporary dock. If we can’t do cupcakes, can we do cake and will they provide necessary plates/service wear? (Paper plates/plastic utensils would be fine)

    Thanks!

    • Carrie
      September 5, 2014

      Hi Melanie! In the past cupcakes have not been an option, but definitely call the number for the Contemporary listed on the Cake Options By Location page to check, because stuff changes all the time. Private Dining can deliver whatever you end up ordering to your cruise, and they will include all the necessary serveware.

  • Nicki
    July 30, 2014

    Thanks Carrie,
    That’s the best news I’ve heard all week! I was heartbroken when I heard that he was no longer there (maybe I’m a little dramatic?) Anyway, I’m excited and I’m definitely going to go through Contemporary! Good idea about asking about SoG delivery- THANKS!! 🙂

    • Carrie
      July 30, 2014

      No problem! I too was overjoyed to learn he’d returned. It’s hard to get a good-looking cake at WDW!

  • Nicki
    July 28, 2014

    Hi Carrie!
    Which Resort has better tasting cakes in your opinion- Contemporary or Grand Floridian? I’ve worked with Chef Brian at Contemporary in the past, but he’s no longer there and I remember hearing both good & bad things about Contemp., if not using him… so I’m a little worried. We’re staying at Shades of Green, so we’d have to pick up the cake and ride the monorail with it to Poly, so it makes more sense for us to use Contemp vs GF, but GF gets better reviews. Your thoughts?

    • Carrie
      July 28, 2014

      Good news: Chef Brian is back at the Contemporary! All the resorts use the same recipes, so the cakes taste the same no matter where you get them. And the Contemporary charges at least 30% less for its cakes than the GF, plus it’s about 200% easier to work with them than the contact in Private Dining at the GF. So the Contemporary gets my vote! You might even see if they’d be willing to deliver to SOG for you, even though it’s not a Disney resort.

  • ccleeves
    July 23, 2014

    Do they provide candles and sing at the Be Our Guest restaurant?

    • Carrie
      July 28, 2014

      All the Disney restaurants do, if you ask.

  • Leigh
    July 4, 2014

    My husband is a cast member and we would like to get a cake for a friend . would he be allowed to order and have it delivered to the resort where he works?

    • Carrie
      July 4, 2014

      I don’t see why not, as long as the friend was checked in at the time the cake was to be delivered. Also, if he wants to pay for it, he’d need to make sure they charged his card instead of the room.

  • Huong
    June 12, 2014

    Hi,

    So I am planning to have a wedding in December of this year and was wondering if I would be able to order a cake from Disney? I saw one on their website and absolutely fell in love with it and wanted to know the quote for it. I won’t be having it at Disney World or on their property but it will be in Orlando. I do plan to stay at one of their resorts, though, during the weekend of my wedding. Who would I contact for further information. Thank you!

    • Carrie
      June 13, 2014

      Hi! It depends on which Disney resort you’re staying at. Check out my Cake Options By Location page to get the right phone number and see what your options are for the resort where you’re staying.

  • Karen Kasten
    June 2, 2014

    We’re going to be at Disney for my daughters birthday and having dinner at Belles Castle. How do I go about ordering her a cake to have there after dinner? Thanks!

  • Sobeida
    May 12, 2014

    The answer from the cake hotline about a Star Wars cake or Star Wars weekend type cake was a “no”. I find it weird that they can’t when they can make it in the park for the cupcakes and cakes at the Star Wars buffet. Maybe rules will change later. For today I chose a hitchiking ghosts theme.

    • Carrie
      May 12, 2014

      Oooh! That’s a great theme for a cake!

  • Sobeida
    April 21, 2014

    Do you think they would make a Star Wars cake or is it also something they can’t make like Winnie the Pooh?

    • Carrie
      April 21, 2014

      They have made some Star Wars things in the past, but lately they have gotten stingier about which licensed properties they’ll let you have. On the other hand, it seems like not all cast members know these new rules, so depending on where you want the cake, you may have no problem getting one with Star Wars stuff on it!

  • Kait
    April 1, 2014

    Is the Swan and Dolphin area serviced at all or would I have to go in-park for a custom cake order? I’m looking for a Toy Story theme

    • Carrie
      April 1, 2014

      They are not serviced by Disney but do have their own pastry team. The phone number and options are listed toward the end of the Cake FAQ.

  • Joanne
    April 1, 2014

    This is a great article. I do want to mention that the bakeries will make rice crispy cakes as well. Most of my kids hate cake, but love rice crispies. For my son’s birthday we had a rice crispy cake (covered in frosting with a screen printing of WALLE on it) delivered to Chef Mickey’s, and this past November, for another child, I had a rice crispy cake with chocolate frosting, and chocolate aristocats on it. That was at Cape May Cafe.

    • Carrie
      April 1, 2014

      That’s a great tip—thanks!

  • Jennifer
    March 29, 2014

    Sorry if this question has been asked a lot, can a 2-tiered cake be ordered for a sweet 16 birthday, or do they only do multiple tier cakes for weddings? I want to order a cake, nothing too big, but not mini sized, for a dinner at the California Grill in May

    • Carrie
      March 29, 2014

      Yes, but they are very expensive—about $200 and up—and they feed about 40 people. Last year we had the Contemporary make us a sort of “maxi-mini cake” because the design we wanted was too big for a standard mini cake and we didn’t want a full 2-tier cake. It was a 3-inch atop a 5-inch and cost… $75 I think? With tax and private dining surcharge it was about $90. You can see it at the very bottom of this post. The Contemporary has been a bit stingy with the options since Chef Brian left the pastry team, but maybe if you tell them you saw this one and you loved it they’ll be willing to do something a bit more custom. Contact info is here.

      • Jennifer
        March 29, 2014

        Thank you for the response. That’s a beautiful cake. I’m going to get in touch with them and see if they will do a similar size with my design ideas.

        • Jennifer
          March 29, 2014

          Is it better to call or e-mail the Contemporary? Last year I had a cake made from them and I called but things seem to be different this year.

          • Carrie
            March 29, 2014

            Hmmm… Maybe try emailing, and then if you don’t hear back in about a week, call to follow up. Sometimes when you call you don’t get someone who is knowledgeable about the process.

  • Samantha camp
    March 26, 2014

    Thank you so much for the info Carrie!! Great idea, I’ll order a special one at Boardwalk Bakery and pick it up!

  • Samantha Camp
    March 26, 2014

    Hi!
    Do you know if there are any options to order a cake or have one delivered to the Sparkling Dessert party in Epcot? Or can I buy one at one of the restaurants or Boardwalk Bakery and bring it into the party myself?> looking to surprise my boyfriend for his 30th next month, just booked the dessert party.

    • Carrie
      March 26, 2014

      I love that you want to bring a cake to a party that’s already full of desserts—a girl after my own heart! The easiest thing to do would be to order it for pickup at the BoardWalk Bakery and bring it with you. But be sure to also bring something to fend off all the other partygoers when they discover that you’re the only ones who got cake!

  • Merf
    March 24, 2014

    Hi ! this is a great site! we would like to order a cake for our son’s third birthday celebration with Pooh at the Crystal Palace Restaurant. He has a peanut and tree nut allergy. It looks like most cakes are made in facilities that also process nuts. Any ideas of how to obtain a small cake that might be nut free? thanks so much!

    merf

    • Carrie
      March 24, 2014

      I think your best bet is to contact the Magic Kingdom Cake line and ask what your options are: 407-827-2253 or [email protected]. In the past they haven’t been able to guarantee that their allergen-free cakes were actually nut-free, but things change all the time.

  • Ann Romagnolo
    March 16, 2014

    Hi Carrie! Thank you so much for all of this info. We are going to be at DW this summer during my daughter’s 5th bday. I’d love to have a Frozen themed cake. Maybe even a Barbie doll shaped cake (Elsa). Do you think they’d do that? We have breakfast reservations at Cinderella’s Royal Table & dinner at the Garden Grille in Epcot.

    • Carrie
      March 17, 2014

      Hi Ann! Cinderella’s Royal Table does offer a standard “Barbie Doll” style cake with several princess options, but so far I haven’t seen any Frozen options. I’d contact them using the info on this page and see if they’re planning to start offering one. Otherwise, they should be able to customize a more traditionally shaped cake with snowflakes and screen prints at either restaurant.

  • mistie walton
    February 25, 2014

    I wanted to see how to order the Mickey mouse cake have it deliver to chef Mickey in magic kingdom for my daughters 2nd birthday

  • Gladys
    January 4, 2014

    Hello Carrie, thank you so much for the info. It definitely helps!

  • Gladys
    December 30, 2013

    Hi Carrie! I’m planning my Quince for 2014 and its Disney themed, do you happen to know any good bakeries in Massachusetts that could make a Cinderella’s Castle type cake really well? I want it to look authentic, and I can’t get an official Disney Cake.

    • Carrie
      December 30, 2013

      Hi! OK, I don’t know a whole lot about them, but several years ago I saved a magazine article with photos of amazing cakes from each state, and the bakery they featured in Massachusetts was Cakes to Remember in Brookline. Hope this helps!

  • Tricia
    December 9, 2013

    Hi Carrie, We are celebrating my son’s birthday at Disney in January but he doesn’t like cake. Do you know if ice cream cakes are available anywhere on property? Thanks!

    • Carrie
      December 10, 2013

      You know, anytime someone on the DIS has asked Disney about this, they’ve been told it’s not possible to get an ice cream cake. It never hurts to call Private Dining at the place where you’ll be staying or dining and see if the policy has changed, but I would bet it’s something to do with keeping it frozen and transporting it and blah blah blah they don’t want you to be disappointed…. Sorry I don’t have better news!

  • Andrew
    September 27, 2013

    How would one go about getting a Jack Jack (The incredibles) cake deliver to me for my sons first birthday.

    • Carrie
      September 27, 2013

      Disney doesn’t ship its cakes anywhere, but if you will be staying or dining at a Walt Disney World resort or theme park, you can call the corresponding phone number listed on the Cake Options By Location page.

  • Joanne
    September 16, 2013

    Hi
    I want to order a cake that I can take to t-Rex for a family dinner, is this possible? We are staying at port orleans riverside from 9th October.
    Thanks Jo

    • Carrie
      September 16, 2013

      Let’s see… I guess you could just order through Riverside to have it delivered to your room and then carry it there? I’d get on the phone to them ASAP—it can be hard to get a hold of someone at Port Orleans.

  • Keri
    September 15, 2013

    Hi Carrie,

    I was wondering if you know how flexible the Disneyland Resort is in their cake requests? I’m hoping to see if they can do a 10th anniversary cake for us that’s a replica of our wedding cakes top tier. We’ve ordered cakes from WDW bakeries before and have found them to be more creative in their designs, so we’re not sure who to speak to or what to expect from requesting a cake at Disneyland. Thanks!

    • Carrie
      September 15, 2013

      The number to call is at the bottom of this page, but the options are generally pretty limited. (Also, if you really love the taste of WDW’s buttercream, I should warn you that Disneyland uses a smoother, less-sweet Chantilly buttercream that is not my favorite.) That said, Disneyland does turn out some gorgeous wedding cakes, so the capability is there, but whenever I call, I can’t seem to get them to do more than a standard buttercream cake with frosted message. However, if you can get the CM on board with your idea and they’ll let you send in photos, maybe they’ll help you get something more elaborate. Definitely let me know how it goes!

      • Keri
        September 15, 2013

        I called Disney Dining which is where you are to order cakes from and was rather disappointed by the information that I received. They do not do wedding cake recreations, even for only the top tier. Nor will they do anything creative that strays from their standard boxed cake of limited characters. Additionally when asked if they could email me a few pictures of what their cakes look like so that I would know what my options are, the person that I spoke to informed me that they don’t do that. I find this to be very frustrating as I am use to the creativity of WDW. I couldn’t help but get upset thinking about how frustrated that a simple cake request couldn’t even be accommodated.

        Having gotten married through DFTW @ DLR I know that they can make cakes, but the lack of access to having a nice cake made is beyond frustrating.

        • Carrie
          September 15, 2013

          Yeah, that’s about what I expected. However, you have an advantage—contact your DFTW planner and let her know what you’re trying to do. I’ll bet she can make it happen!

        • Carrie
          September 15, 2013

          Another thought… not being a fan of Disneyland’s cakes, I usually order mine elsewhere. For example, my all-time favorite bakery is Susiecakes, and their Newport Beach or Manhattan Beach locations could deliver to your hotel as long as you can be there to meet them.

  • Christina
    September 13, 2013

    Hi! Would it be possible to get a white chocolate figure delivered to Tusker House? Or even a mini cake? We are staying at the Beach Club Villas and having breakfast at Tusker House and dinner at Chef Mickeys. I’d prefer to have my son’s cake at Tusker House since it would be something different. (We’ve been fortunate enough to celebrate my son’s past 3 bdays at Chef Mickeys, and we get his cake delivered there) Thanks for the help! 🙂

    • Carrie
      September 14, 2013

      Animal Kingdom’s cakes are made by Hollywood Studios’ pastry team, which is very limited in what it can do. Last time I checked, things like, chocolate figures, mini cakes and fondant were not available. But it doesn’t hurt to call Tusker House and see (407-938-3243). Epcot recently got a real-live pastry chef, so maybe DHS has one now too.

  • Susan
    September 10, 2013

    Hi! Am looking into a Memories wedding at the Polynesian. A cake is not included in the package but was wondering if we can get 6 mini wedding cakes in the Mickey design to go along with a meal at one of the restaurants later. If so, do you get choices in flavors? Thanks for any info!

    • Carrie
      September 11, 2013

      Yes, it just depends on where your meal is. For the Polynesian, those minicakes would be made by the Grand Floridian and cost $35+ (also, they feed two people each, if you’re looking to save a bit of money). The private dining contact at the GF with whom you would place your order is notoriously stingy about flavors, so you’d probably only be offered chocolate cake with chocolate filling or vanilla cake with vanilla filling. But sometimes you can get them to agree to more interesting flavors as long as you understand that they’re only available if the bakery happens to be making them for someone’s wedding cake that day. I’ve had good luck getting mini cakes in other flavors from the BoardWalk Bakery and the Contemporary. But you’d have to pick up at the former or be dining/staying at the latter.

  • Noreen
    August 29, 2013

    Can you order a cake for a guest’s room? I have friends staying at the GF in October for their anniversary. Can I order something to be delivered to their room?

    • Carrie
      August 29, 2013

      Yes, as long as they are checked in when you want to have it delivered. Also, usually it is charged to the guest’s room account, so you’d need to be sure that Private Dining understood they needed to charge your credit card for the cake (and then have your friends doublecheck their room bill just in case).

  • Randi
    August 19, 2013

    Can I order a cake even if I am not getting married in disney?

    • Carrie
      August 19, 2013

      Yes! Anyone who is staying or dining at a Disney location can order a cake following the steps on this page. 🙂

  • Michelle
    August 13, 2013

    I would like to request a cake for my daughters 21st birthday in September.
    We will be dining at the Yachtsman steakhouse, will it be possible to have it delivered there?
    Also what kind of things can you request on the standard cake? Is it just a name?
    I would be interested in a white chocolate character, how much would this be for either 6/8 inch cake?
    There will be 6 of us but don’t want a big cake as past experience of too much cake can be overwhelming, so thinking of just going for 6inch. What are your thoughts?
    Many thanks, Michelle

    • Carrie
      August 14, 2013

      This page has the number to call to order a cake for the Yacht & Beach Club. They will probably tell you they can’t put a white chocolate figure on a 6-inch cake, but they could put it on the plate next to the cake. White chocolate character prices vary by resort, but Y&BC is on the high side—I’d figure on about $50. A 6-inch cake is plenty for 6 people. Designwise, you’d really need to talk to the pastry chef or at least the Private Dining contact to find out what’s possible. It helps if you can send in a photo of what you want.

  • Stephanie
    August 5, 2013

    Hi Carrie! Heading to The Polynesian this weekend and wonder if I can pick up a ready made cake that’s not the “podium type”. Will GF or Contemporary have something done in their bakery/quick service area by chance? THANK YOU!!!

    • Carrie
      August 5, 2013

      Unfortunately, none of the counter-service places at the Deluxe resorts stock cakes (and if they did, they’d be podium cakes like the ones at the Value Resort food courts). Your closest option would be the bakery at the Magic Kingdom, but, come to think of it, those are podium cakes too. BoardWalk Bakery seems to be the only one that keeps different kinds of cakes on hand. You have time to order a custom one though, and the Contemporary and/or the GF might let you pick it up at The Wave/Gasparilla Grill. (At least, they have in the past.)

      • Stephanie
        August 5, 2013

        Thank you so much for your quick reply! I will call and order then & hope to pick up at one of their spots. THANK YOU!!!

        • Carrie
          August 5, 2013

          If you think of it, let me know how it turns out! I’ve always been curious about how accommodating they’d be of pick-up orders…

  • sophia
    August 4, 2013

    please call me my & home I am going to the crystle palace on August 10th 7:oo pm its my bother kids birthday the baby girl is turning 1 and yhe little boy turning 6 on chirstmas eve he broke his fimer bone witch is the thigh bone the most hardest bone in the body we just pulled out the four pins out of his leg two week ago so this is his president for him going to disney world please call me I am sorry i did email soon I had to look in my junk mail so please call me

    • Carrie
      August 5, 2013

      Hi Sophia! I do not work for Disney so I cannot place a cake order for you. For the Crystal Palace you need to call the Cake Hotline at 407-827-2253 and follow the prompts for the Magic Kingdom to leave a message, and someone will call you back. You can also email them at [email protected]. Hope this helps!

  • sophia
    August 2, 2013

    please i call them up but they still don’t get what I want i don’t some cheesey cake with a edable pic i want a fonda cake two lays pink &white shripe and dots with gold lettering i say it i send and still they send me the corny cake i did the corny cake four time already please help me out this is very very importion birthday for my sister in law its her daughter & son her broke his fimer bone and had 4 pins in his leg and just took it off he did it on chistmas eve nite waiting for santa and it baby girl first birthday

    • Carrie
      August 3, 2013

      Hi Sophia! Which hotel or restaurant are you ordering the cake for? Let me know, and I can make usre you’re calling the correct number. If the person you spoke to can give you an email address, you can send in a photo of your idea for the cake to show them exactly what you want.

  • Shellie
    August 2, 2013

    How do you order the flat screen character cake? Do you provide the image you want transfered to the cake, or do you ask what character you want and they pick the image? Thanks!

    • Carrie
      August 2, 2013

      You can do it either way. They should have a library of approved art to choose from, but if you have a specific image you want, ask for an email address to send it to.

  • Anne
    July 18, 2013

    Hi! I was wondering if you have any information about getting one of the specialty cakes onboard a Disney Cruise?

    • Carrie
      July 22, 2013

      Yes! They don’t do custom work, but you can use this order form to select from a handful of options.

  • Christina
    June 12, 2013

    Is there anyway I can have a cake made with fruit?? We will be celebrating her birthday while we are at Disney June 30 and she saw pictures online of a fruit cake and asked if she could have that. I was wondering if that was something you can do?

    • Carrie
      June 12, 2013

      Hi! I don’t work for Disney, I just aggregate all the info about ordering cakes there because they don’t. Fruit filling is definitely an option, and fruit topping, too, I’d imagine. I don’t know if they can make actual, Christmas-style fruitcake. Use the phone numbers on the Cake Options By Location page to contact the bakers at the place where you want the cake delivered—they’re the ones who can tell you exactly what’s available.

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