How to Order a Cake at Walt Disney World

Outside of the pre-made Mickey Mouse Celebration Cake, the Grand Floridian and the Yacht & Beach Club are the only two resorts that still offer custom cakes at Walt Disney World.

  1. Unless you are staying or dining at the Yacht & Beach Club, contact Grand Floridian Private Dining at 407-824-2474 at least one week ahead to see if they are currently delivering to the resort or park where you want the cake delivered. For Yacht & Beach Club, call 407-934-3431.
  2. Grand Floridian custom cakes cost a minimum of $100, while Yacht & Beach Club cakes must be 10 inches or larger.
  3. There are no standard design options for custom cakes at the Grand Floridian and Yacht & Beach Club—every cake is a custom cake, so feel free to submit images that show the pastry team what you want.
  4. If you are having the Grand Floridian deliver a cake anyplace but the Grand Floridian, you will need to pay when you place the order. For all other orders, you won’t be charged until the cake is delivered to the restaurant or resort.


For more detailed info and an FAQ, click the links below to skip to…

FAQ

How do I order a cake at ______________ ?
For Disney-owned and -operated locations at Walt Disney World, use the contact info for the resort or park in this list. For the Swan & Dolphin, the Four Seasons Orlando and Disneyland, see the bottom of this FAQ.

Is there a web site for viewing cake choices?
Not at this time. You can see photos of the standard custom cakes on this page. The best resource for photos of unique fancy Disney cakes is the DIS Boards’ Cake Chatter Thread and the Flickr photo albums I’ve culled from it.

Is there an email address for ordering cakes?

For all other locations, you will need to call to place your order. It is sometimes possible to request an individual cast member’s email address so that you can send in a cake photo.

Can I get a cake delivered to my room?
At the Grand Floridan and Yacht & Beach Club only. You do not need to be in the room when the cake is delivered, but you must be checked in. For any other resort, contact the Grand Floridian to place an order for pickup at your resort’s front desk.

Custom Coco Mini Cake at Yacht & Beach Club

Can I pick up a cake somewhere?
The Grand Floridian offers the option to pick up a cake with at least 72 hours’ notice.

Can I get a cake at Disney Springs?
There are no longer any Disney-owned restaurants at Disney Springs, which means you’ll have to phone each restaurant individually to see whether it offers custom cakes. Information on cake options at some of the Disney Springs restaurants can be found on the Cake Options By Location page.

Can I order a cake for someone else?
This is tricky. When you place the order, you will be required to provide a credit card number. But unless it’s the Grand Floridian delivering the cake to another resort/park, Disney often charges the room or the restaurant bill, so your friend will have to pay the bill. Also, sometimes the server doesn’t realize there is a cake for the table, so if no one in the party knows about it and reminds him/her, it may never appear.

When should I order my cake?
No less than 72 hours ahead of time for simple cakes. For complicated fondant designs, at least 1 week’s notice is necessary. Disney will take your order up to 90 days ahead, but be sure to reconfirm it a few days out to be sure it hasn’t been lost.

What size cake do I need for my group and how much will it cost?

  • Mini-cake serves 2, starts at $50
  • 6-inch serves 5, starts at $65
  • 8-inch serves 10, starts at $90
  • 10-inch serves 15, starts at $125
  • 1/4 sheet cake serves 25, starts at $125
  • 1/2 sheet cake serves 50, starts at $165
  • Full sheet cake serves 100, starts at $225

Prices for customized fancy cakes start at $140 for a 6-inch cake.

This bakery’s “Cake-ulator” will give you a rough idea of the cost of your custom Disney cake: http://www.galabakery.com/cake-ulator

When do I pay for my cake?
If you are ordering from the Grand Floridian for delivery to another resort or park, payment is due when you place the order. Otherwise, you usually pay when the cake is delivered to you at the restaurant or it is added to your hotel bill upon delivery to your room.

Cakes delivered to your room at a Disney resort via Private Dining will incur the standard Private Dining delivery fee (currently $3) and service charge (currently 18%).

Cakes delivered to a meal at a restaurant will be added to the total bill for the meal. This allows you to apply Tables In Wonderland, AP, DVC and other discounts to the price of the cake, but it also means the price of the cake will be included when they calculate any automatic gratuity like those associated with large parties and Tables In Wonderland.

Do I need to bring my own candles?
No. Disney’s table-service restaurants provide candles upon request.

What flavors are available?
Options vary by location, but there is always chocolate cake with chocolate frosting and vanilla cake with vanilla frosting. See our Disney Cake Options By Location page or call the Cake Hotline to speak to someone about the options where you are staying or dining.

What if I want red velvet/carrot cake/something besides chocolate or vanilla?
Options vary by location, but there is always chocolate cake with chocolate frosting and vanilla cake with vanilla frosting. This is a list of flavors for cakes made by the Grand Floridian’s Wedding Cakes team. Because they are separate from the team that makes other celebration cakes at the Grand Floridian, not all of these flavors may be available for non-wedding cakes. But it never hurts to ask!

Wedding Cake Flavors

  • Vanilla
  • Chocolate
  • Marble
  • Carrot*
  • Red Velvet
  • Lemon
  • Orange
  • Almond
  • Churro
  • S’mores
  • Peanut Butter
  • Ginger
  • Lavender
  • Funfetti
  • French Toast

Wedding Cake Fillings

  • White Chocolate Mousse
  • Dark Chocolate Mousse
  • Milk Chocolate Mousse
  • Tanzanian Chocolate Mousse
  • Raspberry Mousse
  • Orange White Chocolate Mousse
  • Orange Milk Chocolate Mousse
  • Amaretto Mousse
  • Amaretto Mousse with Almond Crunch
  • Strawberry Mousse
  • Passion Fruit Mousse
  • Tropical Mousse (pineapple, passion fruit-mango, and lime mixed)
  • German Chocolate
  • Caramel Milk Chocolate Mousse
  • Churro Crunch Mousse
  • Cannoli Filling
  • Buttercream
  • Cream Cheese
  • Peanut Butter Cream Cheese
  • Peanut Butter Cup (dark chocolate and peanut butter mousses layered together)
  • Bavarian Cream
  • Maple White Chocolate
  • Baileys Mousse
  • Blackberry Mousse
  • Lemon Mousse
  • Apricot Mousse
  • Banana Cream
  • Mocha Mousse
  • Tequila Key Lime Mousse
  • Peach Schnapps Mousse
  • Strawberry Basil Mousse
  • Watermelon Mousse
  • Fresh Strawberries*
  • Fresh Raspberries*
  • White Chocolate Mousse with Fresh Strawberries*
  • Bavarian Cream with Fresh Strawberries*
  • Passion Fruit Mousse with Fresh Raspberries*
  • Dark Chocolate Mousse with Fresh Raspberries*
  • Strawberry Mousse with Fresh Strawberries*
  • Raspberry Mousse with Fresh Raspberries*
  • Cookies & Cream
  • Mint White Chocolate
  • Dark Chocolate Crisp Pearl
  • Chocolate Hazelnut Crunch
  • Raspberry Jam
  • Apricot Jam
  • Strawberry Jam
  • Dole Whip cake is orange cake soaked in pineapple syrup and filled with Tropical Mousse

*Carrot cake and fresh fruit fillings not available in mini cakes
What are the most popular flavor combinations?

  • Churro Cake + Churro Crunch Mousse
  • Lavendar Cake + Lemon Curd and Blueberries
  • Chocolate Cake + Cookies & Cream Mousse (a.k.a., The Grey Stuff)
  • Almond Cake + Amaretto Crunch Mousse
  • Red Velvet Cake + Cream Cheese Mousse (I prefer Disney’s cream cheese buttercream frosting — tastes less cheesecake-y)
  • Chocolate Cake + Peanut Butter Cup Mousse (I prefer Disney’s peanut butter buttercream frosting for the same reason)
  • Yellow Cake + Tropical Mousse
  • Any cake + fresh fruit fillings (strawberries, raspberries, etc.)

Can I get a fancy, fondant-covered cake or a mini cake in a theme park?

Only at Animal Kingdom, Hollywood Studios, and any restaurant in EPCOT *except* those in the Mexico, China, Italy, Japan, Morocco, and France pavilions. Place your order through the Grand Floridian.

I got married at Walt Disney World. How do I get a re-creation of the top layer of our wedding cake?

Click here for complete details on the Fairytale Weddings Guide site!

Is the frosting buttercream or whipped cream?
Custom-ordered cakes may be available in a choice of buttercream or whipped cream.

I don’t like the taste of fondant but I want an elaborate cake. What should I do?
Disney’s cakes come with a layer of buttercream underneath the fondant and can be served with the fondant removed. You can also specify whether you want vanilla or chocolate buttercream underneath the fondant.

Which characters can I get on my cake?
Any character from the extended Disney family (Muppets, Pixar, Disney Junior, et al.) except Winnie the Pooh & Friends. (Note: Awareness of this rule varies, so if you want Pooh, it never hurts to ask.) Characters cannot be sculpted 3-D, they must be rendered as a flat screen print directly on the cake or on a standing piece of white chocolate. The exceptions are the white chocolate character statues available for an additional charge at certain Deluxe resorts. Alternatively, you may be able to work with the bakery to provide your own plastic figurines to be placed on the cake.

Which white chocolate characters are available?
Prices are $15-$65 and figures can be fully painted for an additional charge. The selection varies by location, with the Grand Floridian offering the widest variety. Check with Private Dining when you order.

Fully painted and gold-tipped white chocolate characters

  • Mickey
  • Minnie
  • Donald
  • Goofy
  • Pluto
  • Chip
  • Dale
  • Ariel
  • Belle
  • Cinderella
  • Snow White
  • Tinker Bell
  • Peter Pan
  • Remy
  • Stitch
  • Captain Jack Sparrow
  • Jedi Mickey
  • Anniversary Mickey & Minnie
  • Dark chocolate 3-inch Mickey or Minnie
  • Lightning McQueen
  • Tow Mater

 

 

Can I get a cake shaped like something besides a circle or a square?
The Grand Floridian is your best bet for a specially shaped cake.

Can I send in a picture of what I want?
Once you make contact with a Disney cast member, you can work with him or her to e-mail photos to the pastry chef.

Can I get something other than a cake, like chocolate-covered strawberries?
Your best bet is to be staying at the Grand Floridian, since their private dining menus usually have a section for “celebrations” or edible “amenities” you can have delivered to your room. Click here for a sample of the cake-alternatives previously available at the Contemporary Resort for ideas.

Where can I get a mini cake?
The Grand Floridian or any location serviced by its celebration cakes team.

The mini-castle cake, a specific style of mini cake, is available only at restaurants and resorts serviced by the Grand Floridian and Contemporary bakeries

Where can I get a mini-castle cake?
The Grand Floridian any location serviced by its celebration cakes team.

Where can I get the chocolate Cinderella Slipper Dessert?
The Cinderella Slipper Dessert is available at the Grand Floridian. Cinderella’s Royal Table at the Magic Kingdom no longer offers the Cinderella Slipper Dessert; instead they have a chocolate sphere with a small slipper inside. For more information and photos, see THIS PAGE.

What if someone in my party has dietary restrictions?
In general, Disney will do its best to accommodate dietary restrictions like allergies, but it’s best to call to find out your options. Usually they will refer you to vegan bakery Erin McKenna’s Bakery at Disney Springs, which delivers two-layer 6-inch cakes (serves 8–10) to restaurants on Disney property for $59.50. The design is a Mickey border at the top; you may choose up to 2 colors and an inscription. The price of the cake is $69 if you pick it up at Erin McKenna’s, but there are more character options.

Call 407-938-9044 to order (Monday – Friday, 9am–5pm). Erin McKenna’s offers gluten-free, wheat-free, soy-free, casein-free, egg-free, vegan and kosher baked goods.


Will the restaurant hold my leftover cake until the end of the night?
Disney’s official policy forbids this as a food-safety precaution, but some guests have been able to get Disney restaurants to hold their leftover cake. Just don’t count on it.

How do I order a cake at the Walt Disney World Swan or Dolphin?
These resorts are not owned by Disney, so you must call them directly at 407-934-1614 to place an order at least 48 hours in advance.

Cake Flavors:
Intense Chocolate
Vanilla Bean
Raspberry Vanilla
Strawberry Shortcake

Cake Sizes and Prices:
6” cake (5 to 7 people ): $42 and up
8” cake (10 to 12 people): $65 and up
10” cake (14 to 16 people): $89 and up
1/2 sheet cake (25 to 30 people): $185 and up
Full Sheet cake (54 to 60 people): $380 and up

How do I order a cake at the Four Seasons Resort Orlando at Walt Disney World?
You must call Private Dining at the Four Seasons directly at (407) 313-7777. They offer the standard cakes below, or you can work with the pastry chef on a custom cake by filling out the order form they will send you.

Cake Flavors:
Carrot-Pineapple
Red Velvet with Cream Cheese Frosting
Bittersweet Chocolate Mousse
Vanilla Diplomat (vanilla cake with vanilla buttercream frosting)

Cake Sizes and Prices:
6” cake (5 to 7 people ): $45
8” cake (10 to 12 people): $60
10” cake (14 to 16 people): $75
1/4 sheet cake (25 to 30 people): $95
1/2 sheet cake (25 to 30 people): $145

How do I order a cake at Disneyland?
Disneyland offers the same standard Mickey Mouse Celebration Cake found at Walt Disney World (see below) but it costs $10 more.

  • $45 plus tax and gratuity
  • Feeds 4 to 6 people
  • All-chocolate or all-white chocolate only
  • No allergy-friendly version is available. Mickey Mouse celebration cakes contain gluten, wheat, soy, milk and eggs. The cakes are produced in facilities that may also include other allergens such as peanuts and tree nuts.
  • Only “Happy Birthday” or “Congratulations” can be written on them
  • Call 1-714-781-3463 to order one for delivery to a restaurant or a hotel room. You can also ask for one when you arrive at the restaurant’s host podium and at the Concierge Desk at your Disney hotel.
  • Day-of quantities are limited, so make arrangements prior to dining. 72–48 hours ahead is a good idea.
  • No advance payment required if you have a confirmed dining reservation.

Pre-designed 6-inch Star Wars cake at Disneyland

Pre-Designed Cakes

  • Call 1-714-300-7526, Option #2 at least 72 hours before your reservation.
  • You MUST have a hotel or restaurant reservation number in order to start the ordering process.
  • Pre-designed cakes may only be delivered to Carthay Circle or Napa Rose—NOT your room. Only the Mickey Mouse Celebration Cake cake may be delivered to the room.

Prices are…

  • 6-inch: $65
  • 10-inch: $140
  • Half-sheet cake: $300

Available themes are…

  • Mickey
  • Minnie
  • Star Wars
  • Princess
  • Frozen
  • Ariel
  • Cars
  • Haunted Mansion

Cake flavors are…

  • Chocolate
  • Vanilla

Filling flavors are….

  • Dark chocolate mousse
  • Vanilla mousse
  • Fresh berries with whipped cream

Flavor combinations (may not be modified or mixed with flavors above) are…

  • Churro: Cinnamon sponge with cinnamon churro filling
  • Pineapple Whip: Pineapple sponge with pineapple whip filling
  • Seasonal Flavor: Lemon cake with cream cheese filling and fresh blueberries

Custom Cakes

Completely customized cakes start at $250 for a 6-inch cake and may not be available at all locations.

  • Call 1-714-300-7526, Option #2 at least four weeks in advance of your reservation and no more than 60 days.
  • You MUST have a hotel or restaurant reservation number in order to start the ordering process.
  • When you call, the agent will take your contact details. Then the bakery will email or call you with options and take your order.
  • You may submit photos and ideas for the design, then work with the pastry team to customize them.

Only a few flavor options are available, and some are set combinations that cannot be altered. Cakes are covered in vanilla buttercream frosting only: No whipped cream, chocolate buttercream or chocolate ganache is available. Fondant may be draped over the vanilla buttercream on custom cakes.

Cake Flavors:

  • Chocolate
  • Vanilla

 Filling Flavors:

  • Dark chocolate mousse
  • Vanilla mousse
  • Fresh berries with whipped cream

Flavor Combinations (may not be modified or mixed with flavors above):

  • Churro: Cinnamon sponge with cinnamon churro filling
  • Pineapple Whip: Pineapple sponge with pineapple whip filling
  • Seasonal Flavor: Lemon cake with cream cheese filling and fresh blueberries

My recommendation is to order from local bakery SusieCakes in Costa Mesa. They don’t do fondant-covered cakes, but they do make the best, moistest old-fashioned buttercream cakes—and they taste WAY better than any cake I’ve ever had at Disneyland. If you order directly from SusieCakes, the delivery fee will set you back $35. But if you use the app/website Postmates, the delivery fee is closer to $15.

Mickey Mouse Celebration Cake[​IMG]

Available for delivery to all Disney-owned and -operated table-service restaurants and Deluxe resorts with Private Dining. Limited quantities are available on the spot, but it’s best to call a day or two ahead.

  • $39 plus tax and gratuity (if applicable)
  • Feeds 4 to 6 people
  • All-chocolate or all-white chocolate only
  • No allergy-friendly version is available. Mickey Mouse celebration cakes contain gluten, wheat, soy, milk and eggs. The cakes are produced in facilities that may also include other allergens such as peanuts and tree nuts.
  • Only “Happy Birthday” or “Congratulations” can be written on them
  • Call 1-407-WDW-DINE, use the My Disney Experience app, or inquire in person at a Walt Disney World Resort concierge desk or restaurant podium
  • Day-of quantities are limited, so make arrangements prior to dining. 72–48 hours ahead is a good idea.
  • No advance payment required if you have a confirmed dining reservation.

Complete details can be found HERE.

Back to Top

270 Responses
  • Kelly
    June 9, 2013

    Hi!

    This page has been incredibly helpful to me already as I’m looking into ordering a cake for my parents 30th anniversary in July while we’re there. I wasn’t even sure how possible it would be to manage but now I know it will be and I have the numbers so thank you! I was hoping though to get your opinion on a Disney ordered cake vs a grocery store ordered cake. Ideally I’d like a yummy (obviously haha) chocolate cake possibly with ganache because that’s my moms favorite that says “happy anniversary John and Kathy” I was leaning towards a Disney cake because it would be easier to get it to our room and almost definitely fresher but a grocery store cake would be much cheaper and as there’s a Perkins right off property I could get there to get a cake without too much difficulty I would imagine. What would you think would be the best? Thanks!

    • Carrie
      June 10, 2013

      Disney’s custom cakes are a cut above supermarket cakes (Disney’s pre-made “podium cakes,” not so much…). If it were me, I’d pay a little more for the ease of having a delicious cake delivered right to my room so I had more time free to explore the parks! You can always work with the pastry team on tweaks that will bring the price down (ganache is cheaper than fondant, for example). Also, their size guidelines are really outta whack—you can almost always get away with the next size down from what they suggest for your group size.

      • Kelly
        June 10, 2013

        So for 13 which size would you think would work best? Thanks for the quick reply! Ill probably call them soon and try and get some prices and whatnot. Our trip isn’t till July 14th so I figure I have a couple weeks to decide.

        • Carrie
          June 11, 2013

          Definitely an 8-inch, or you could do the Mickey head cake, which feeds that many and is covered in chocolate ganache!

          • Kelly
            June 12, 2013

            I was hoping to get one with writing on it but I’m definitely going to look into that. Thanks so much! You’ve made this way less stressful haha.

            • Carrie
              June 12, 2013

              Glad to help! (Also, they can write your message on the plate that the cake comes on.)

              • Kelly
                July 10, 2013

                Hey there! Just wanted to let you know we successfully ordered a cake for my parents anniversary and it was SO easy and quick and I wanted to say thank you!!! Because of your page I knew what to do so thanks 🙂

                • Carrie
                  July 11, 2013

                  That’s fantastic! I’m so glad to hear it!

  • Ester Lourenco
    June 7, 2013

    The name of the park is Magic Kingdom and the restaurante “The Crystlas Palace Restaurants. None of their phones are staffed. I do need an assistant.

    • Carrie
      June 7, 2013

      You need to place your order with Private Dining at the Contemporary Resort. Call the resort’s main phone number—1-407-824-1000—and ask to be transferred to Private Dining. PD may try to transfer you to their cake-order voicemail, but let them know that you need the cake ASAP (note that they do need 48 hours’ notice).

  • Ester Lourenco
    June 7, 2013

    I’m trying to order a birthday cake and I have to talk to an assistant not the answering machine, please!!! My twin-grandchildren are already at Disney and they’re going to celebrate their birthda on June 11. The “machine” doesn’t give all the information that I do need. Pls, give me phone number by which I’ll be able to place the order. Thanks.

    • Carrie
      June 7, 2013

      Hi Ester! I do not work for Disney. The phone numbers provided on the following page are the only ones I have: https://disneytravelbabble.com/how-to/order-cake/by-location/. Look up the name of the park or the resort where you want the cake delivered and call that number. Unfortunately, most of these lines aren’t staffed all the time, so you may need to leave a message. Hope it works out for you!

  • Lori
    May 17, 2013

    I ordered a cake for my daughter’s 21st birthday. I sent a photo of her when she was young and dressed as Pocahontas and a photo of a cake I saw on line. They took the photo of my daughter and made it into a topper for a beautiful cake decorated in a Pocahontas theme. Thank you Disney Bakeries for making such a lovely cake for our special event.

    • Carrie
      May 20, 2013

      I’m so glad to hear you had a great experience!

  • Alexa Dultz
    April 9, 2013

    Hi,
    I am staying at the Caribbean resorts in 2 weeks and am looking to get a birthday cake for a friend. If I call the hotline, would I be able to get a cake delivered to my room at the Caribbean? Or would I need to pick it up somewhere?

    Thanks!

    • Carrie
      April 10, 2013

      Because there’s no Private Dining at Caribbean Beach, room delivery might not be an option. However, I had a cake delivered to me at a Value Resort once, which also doesn’t have Private Dining, so perhaps they use Bell Services at those resorts. Your best bet is to call the number listed for Caribbean Beach on THIS PAGE and talk to them about what your options are.

  • Jamie
    March 13, 2013

    We are having breakfast at the Royal Table. My daughter will be there on her birthday. I have made them aware of it. But I still would like to make sure she gets a cake. It will be just 3 of us because my oldest daughter and husband does not want to do this. So what do you suggest in cake wise to do? Is there something that feeds 3-5 people? How is the easist way to go about doing this? We are going in July:)

    • Carrie
      March 13, 2013

      The very easiest thing to do would be to request a chocolate or vanilla Celebration Cake when you check in for your reservation. These cost $21 and are 6 inches, which means they feed 5 or more people. Your server will deliver it at the end of the meal, usually with candles in it. They can’t personalize the cake, but they can usually write on the plate it comes on. If you want a different size, different flavors, or fancy fondant decorations, you’ll need to call Private Dining at the Contemporary to place your order at least 48 hours in advance. The number is on the Cake Options By Location page.

  • Lucy
    February 22, 2013

    Hi, i’m planning to order a cake for my husband’s bday as a surprise when we visit Magic Kingdom – Be Our Guest restaurant. When I order the cake in advance, do i pay it over the phone at the time or order? Which cake would you recommend …vanilla cake w/vanilla buttercream or the Mickey Mouse cake? which one taste better? Do they also provide candle when bringing out the cake? How would they know when to bring out the cake?

    • Carrie
      February 23, 2013

      Usually at restaurants they charge you with the rest of your meal, though they may take a card number just to have when you place the order. I’ve never tried the Mickey cake, but people rave about it. It might be a little more interesting than the vanilla cake. They can bring candles; they usually bring the cake at the end of the meal, but it’s always a good idea to remind them you’re expecting one (and you could request candles then too).

  • Philippa
    February 13, 2013

    Hi, im just wondering about ordering a mini cake for one of my daughters birthdays and we will be celebrating it at 1900 park fare. I am interested in getting maybe the coral and shells, castle mini cake or a 6″ basic cake with her name written on it. Can you tell me what the difference in size is of these and the difference we would likely have to pay. we are on the dining plan so don’t want a huge cake but we do want to get our moneys worth. Thanks and I hope you can help me. 🙂

    • Carrie
      February 13, 2013

      Coral & shells could set you back about $40, the mini castle cake is around $30, and a 6-inch basic cake starts at $21 (very basic) or about $50 for buttercream with custom decorations. The 6-inch cake will be the largest and can feed 6 or more people. If you get the Coral & Shells cake as a 2-tier mini it will be two big pieces or 3 smaller pieces. One-tier mini cakes like the castle cake make 2 average-size pieces. I think a very basic 6-inch cake will give you the best price-to-size ratio, but I prefer mini cakes (even at their higher prices) because we waste less.

  • Marsha
    February 7, 2013

    My husband & I will be celebrating our 30th wedding anniversay at WDW. Can I order a mini wedding cake for our dessert the night of our anniversay? We will be dining at “Be Our Guest” in Magic Kingdom?

    • Carrie
      February 11, 2013

      Right now, it is not possible to get a custom cake delivered to Be Our Guest for some reason. You could do a “podium cake” (6 inches, all-chocolate or all-vanilla, no customization) or you could do what we did: order a cake to be delivered to our resort room after we got back from Be Our Guest!

  • Cindy
    January 30, 2013

    Hi! Just wondering if I am able to order the Mickey Head Cake delivered to O’Hana for our sons birthday dinner? Do I just call the main cake hotline number? Anyone ever have trouble with the cake not being there, that’s my biggest fear! Thank you for the help 🙂

    • Carrie
      January 30, 2013

      Yes to all three questions! It doesn’t happen a lot, but they do sometimes screw up. I usually call again a few days before to double-check the order, and I mention it at check-in and to my server when we sit down, just to be sure.

      • Cindy
        January 31, 2013

        Thank you so much, I will call them today! Fingers crossed it all goes smoothly 🙂

  • Melissa
    January 24, 2013

    Hi Carrie! To order a custom cake to be delivered at a park restaurant or resort restaurant, do I have to be staying at a Disney hotel or does it matter if I stay off-site? I assume for a podium cake, it doesn’t matter.

    Although you don’t know it, you’ve been an immense help to me through your trip reports! Thank you for that!

    • Carrie
      January 24, 2013

      So glad I could help! You don’t have to be staying at a Disney resort to order a cake for restaurant delivery.

      • Melissa
        January 24, 2013

        Yay! Thank you.

        (You were my virtual guide at Tokyo Disney last year!)

        • Carrie
          January 24, 2013

          Oooh! Do you have a trip report anywhere?

          • Melissa
            January 24, 2013

            No, I don’t have a trip report. I was there for three months March-June 2012. I have LOTS of photos of the trip on facebook. If you like, feel free to send me a friend request and view them. There are 7 albums of the trip (insane, I know!) Tokyo Part 1, 2, and 3; Tokyo Disneyland, Tokyo DisneySea, Tokyo SkyTree, and Hanami (Cherry Blossom Viewing.) The good thing is that if you only want to see the Disney photos, they are in their own separate albums. We went when all of the Easter decorations were up so it was really pretty.

            This is me: http://www.facebook.com/melissa.barcelo

            • Carrie
              January 26, 2013

              Fantastic—thanks for the link!

              • Melissa
                January 26, 2013

                Of course! Let me know what you think in comments or messages!

  • Kathleen
    January 18, 2013

    Thanks, Carrie! You have been very helpful. 🙂

  • Jill
    January 18, 2013

    Going to Disneyland over Easter. Was wanting to order a cake for our 25th Wedding Anniversary and was wondering if it worth it. We love the cake s we have ordered from WDW in the past, but have never ordered one at DL

    • Carrie
      January 18, 2013

      I was not a fan of the most recent cake I got at Disneyland. It wasn’t bad, just different from WDW cakes in a way I didn’t like. The frosting was more whipped cream-like than buttercream like, and I thought the red velvet cake lacked flavor. On the other hand, Disneyland brides rave about their wedding cakes, so maybe it’s just my weird palate… If I were made of money, I’d have Susiecakes in Newport Beach deliver to my Disney hotel, but their fee is $40+.

    • Carrie
      January 21, 2013

      Also… just got a recommendation for Cinderella Cakes in Costa Mesa from Disney Food Blog correspondent Heather Sievers.

  • Kathleen
    January 17, 2013

    Thanks, Carrie. So, do I just need to call the Epcot bakery and leave a voicemail with my order? Then, they’ll deliver the cake to Akershus? Will I get some kind of confirmation that they have my order? Also, we only have a party of 5. I see that if I order the 6 inch cake, I cannot get it personalized with her name. I am considering ordering the 8 inch cake just to get it personalized with her name. Do you know what kind of character screen prints they offer for the 8 inch cake? She likes the Disney princesses and fairies. She also likes Minnie Mouse.

    • Carrie
      January 18, 2013

      You could leave a voicemail, but I’m the type who phones til I get ahold of someone. They will deliver the cake to Akershus—just remind your server that you’ve ordered one so they can bring it out. When you talk to someone, they’ll be able to tell you which screen print designs are available; all of those sound like good candidates. Also, if the 6-inch really is a better fit for you guys, you can ask the server to write your daughter’s name on the plate. Hope this helps!

  • Kathleen
    January 17, 2013

    Hello. We will be celebrating my daughter’s 5th birthday at Disney World at the end of this month (January). My dad made reservations at the Akershus Royal Banquet Hall at Epcot. What are my options for ordering a birthday cake? Can I call Akershus directly or do I need to order it through Epcot Bakery and pick it up myself? If I need to call Akershus, how do I find the number to call? I’m trying to figure this out on my own looking at various sites and blogs and am getting so confused. Also, what cake options do we have at Akershus? Thanks in advance for your help!

    • Carrie
      January 17, 2013

      Hi Kathleen! This page answers all your questions! Scroll down to Epcot. Akershus is one of the restaurants serviced by Epcot’s bakery, so all the info you need is in the first couple paragraphs under the Epcot phone number.

  • Michelle
    December 31, 2012

    We’ll be staying at AKV in a few weeks for our 10 year anniversary…would you recommend having AKV make an anniversary cake and deliver it to the room, or order one from GF to be served at high tea? Is there a big difference in price, flavor options, the chef’s skills…people answering phones? (Seems a lot of people are having issues getting through lately!)

    • Carrie
      December 31, 2012

      Yeah, you’ve hit the nail on the head. You have a better chance of getting a fancy cake like you imagine it at the GF. They are just more experienced with the whole process. I did see a decent-looking fondant cake from AKL the other day, but it just seems like it’s such a crapshoot whether you’ll get through to someone who can help you and that they’ll understand what you want. Prices may be slightly higher at GF, but AKL ain’t cheap. Flavor options will be greater at GF (if you’re insistent—they usually don’t offer many right out of the gate). Hope this helps… and I’d love to see how it turns out!

      • Michelle
        January 3, 2013

        Thank you for the input! I think I’ve decided on having it with tea at the GF…will I have to pay a delivery fee or service charge on top of the cost of the cake, if they’re the ones making it? I’ve been poking around on the site and am in love with your first anniversary cake…thinking about having it made 2 small tiers in pink and turquoise. But if it’s a $200 or so cake and then $100+ in fees just to carry it down the hallway…then Publix cassata cake it will be! 😉

        • Carrie
          January 4, 2013

          There are no delivery fees. They do charge tax, and if you have Tables In Wonderland and want to use the discount on the cake, you’ll have to pay the automatic 18% gratuity on the price of the cake. You could get a mini cake version of our anniversary/wedding cake like this one! It only cost us $40ish from BoardWalk Inn, but I wouldn’t be surprised if the Grand Floridian charged $50 or more.

          • Michelle
            January 28, 2013

            Okay, so I called Pat Anderson on a Monday and it took her until 4:30 the next Saturday to call me back….which is the last hour of her workweek! Hmm…I was told that I could only get chocolate or vanilla cake (we wanted almond and settled for vanilla) and given about 5-6 filling options (we wanted amarretto mousse but had to settle for white chocolate mousse with strawberries….I even had to push a bit to get the strawberries). Price for an 8″ cake, about $160 plus 18% gratuity because it was delivered to the Tea Room (service there wasn’t too great, either) The colors, instead of being the rich, bright colors you would expect on an Indian inspired cake, were the bland ivy green and pale pink that is most often seen on old ladies’ floral couches. The cake was too sweet and chemically tasting, like what you would get from WalMart. I’ve never had worse white chocolate mousse in my life, honestly. More than half of the cake went into the trash….we only ate what we did because it was our anniversary and we were DETERMINED to eat it, and our family was nice enough to follow suit. I’m glad that I didn’t get a 2 tier cake since it was so dissappointing as it was (starts at $350 to put a few lollipop sticks into the cake and drop a 4″ tier on top!). I’ve had a week to go over it in my mind, and yes, I am still shocked that the GF would put out something so…bad. Sigh. Win some, lose some, right?

            • Carrie
              January 28, 2013

              Dang! Sorry to hear you had such a bad experience. If you’re up to it, it would be super-helpful if you posted this review (and maybe some photos) on the DIS Boards’ cake thread to share your experience with others trying to decide which bakery to use for cakes at Disney. You might also consider calling Pat back and letting her know what you thought. $160 is outrageous for an 8-inch cake that tastes good, let alone a bad one!

          • Crystal
            May 7, 2014

            I actually just did my first Mickey cake for a 4 year last week. It was tons of fun to do. I really like shell mini cake think I’m going to give that a try.

  • Rhonda
    November 17, 2012

    When and how should I order a Mickey Mouse cake to be delivered to our room at the Grand Floridian while we are at the parks ( a surprise for my husbands birthday). We arrive December 15 and his birthday is Dec 17. I would like the cake to be in the room when we return in the evening of the 17th. Should I go through the cake hotline or the Grand Floridian’s Private Dining number. Can you please confirm the number for GF Private Dining. I have seen (407) 824-1951 and (407) 824-2474.. Will they provide plates and forks if I request them?
    Thanks

    • Carrie
      November 17, 2012

      All of those numbers go to the same place. The Cake Hotline will get you to Private Dining eventually, it just takes more button-pushing. The two numbers you have both go directly to Private Dining, but 1951 goes directly to the woman you need to speak to for placing the order. When you order a cake for delivery, they bring plates and forks with it.

  • Rob
    November 17, 2012

    Hello,
    I read many of the great posts on this site and was wondering what to do. Going to Disneyworld next week and my wife’s birthday is on one of the days while we are in Disney with the three kids. Planning to order a nice cake for that day, but was wondering what would be a better choice: ordering the cake and have them delivered to Coronado where we’ll stay or have them bring it after our meal in Chef Mickey restaurant? What do you think? We have a dining plan with desserts already, not sure if I can substitute the desserts for a cake. Probably not. Thnx!

    • Carrie
      November 17, 2012

      Hi! If you want a fancy cake with fondant over the buttercream, I’d recommend ordering it for Chef Mickey. Coronado Springs is not part of the Disney cake network; they make their own cakes, and the options are quite limited. They aren’t bad cakes, though, so if it’s easier to have the cake delivered to the room, go through Coronado. If you do get the cake at Chef Mickey’s you can’t pay for it with dining plan credits, so be prepared to have lots of dessert.

  • Lynn
    November 11, 2012

    We will be celebrating my daughters 21st birthday at WDW resort in December, she is a huge stitch fan. Is the white chocolate stitch available at the contemporary resort, or do they have some variation for a cake. Btw she does not want LILO on there at all!

    • Carrie
      November 11, 2012

      When I got him, the white chocolate Stitch was only available at the Grand Floridian, but the Contemporary may also have access to the mold. When you call Private Dining to place an order, ask for the pastry chef’s email so you can ask him about this and to discuss the designs on the cake so you don’t get Lilo on there too!

  • Bailey
    September 24, 2012

    does anybody have any idea if Disney will use Splenda in any of their cakes? If it is requested…baby shower needs a mostly sugar free cake and i’m not sure if there are options?

    • Carrie
      September 24, 2012

      They have a standard “allergen-free” cake, but it’s got sugar in it. Your best bet is to use the Cake Options By Location info to get the phone number for the place that will be making your cake, then call and talk to someone directly about your requirements.

  • tina
    September 14, 2012

    Would you recommend ordering a cake from the boardwalk and picking it up or having one at our meal at the grand Floridian? I am wanting an 8 inch cake decorated and a mini 2 tier cake. I know both are possible but just wondering if one place is better. Thanks!

    • Carrie
      September 14, 2012

      The Grand Floridian has the most resources and does the largest number of fancy cakes, so it would be a lot easier to order from there and have these delivered to a meal there. The caveat is that the Private Dining contact at the GF can be difficult to communicate with and has been known to get order requests wrong. I mean, this can happen with any of the bakeries, but I’ve just seen a larger number of complaints recently. Purely anecdotal, though….

  • Patty Labbe
    September 12, 2012

    Disney cake service did a great job on my Grandmothers 98th Birthday Cake. It was not only beautiful to look at but it was one of the best tasing cakes we have ever had. Thank you Disney Cake People!!!!

    • Carrie
      September 12, 2012

      Glad to hear you had a great experience!

  • A DISNEY CAKE LOVER...
    August 12, 2012

    A friend of our has always sent us cakes whenever to go to Disney (which is a lot, we’re florida residents)..and they are always amazing, delicious, big and perfect…we have had them with strawberries (all over the place), chocolate, vanilla, mini cakes….they really are wonderful, anything you want just call them and ask for it…good luck…and enjoy…you will never, ever taste a cake like that again….

  • Rachel
    August 5, 2012

    Hi! I am taking my Mom to the Afternoon Tea in the Garden Lounge at the Grand Floridian during our seperate overlaping trips this December, for her birthday! The day we are going happens to be her actual birthday and she is turning 65, so I want to do something special for her to surprise her. I was orginial thinking of ordering the chocolate slipper but now I am thinking a Mini-castle Cake might be better but I am still not sure. Could you give me an apromixate price range for both? Also do the Mini-cakes come in flavor? Thank you in advance!

    • Carrie
      August 6, 2012

      Hi! The slipper costs a little more at the GF than at Cinderella’s Royal Table… I want to say $20, and I know it’s no more than $25. The mini castle cake is about $30, and it comes in vanilla with white chocolate mousse, chocolate with dark chocolate mousse or cheesecake. Have fun!

      • Rachel
        October 18, 2012

        I have decided the slipper would be better this time! When should I ordered it and how??

        • Rachel
          October 18, 2012

          nevermind I found it

          • Carrie
            October 18, 2012

            Very cool! Have fun!

  • C
    July 15, 2012

    Hi Carrie. Just wondering if you had any updated info about cake delivery to your room at Art of Animation? TIA! – C

    • Carrie
      July 16, 2012

      Gah! I just realized they never called me back! Maybe now that it’s been open a while, I can get to someone who actually knows what’s going on. Stay tuned…

    • Carrie
      July 18, 2012

      OK, I got it! Call 407-938-3686 for Art of Animation’s cake line. They said the cast member at that line usually works til 4:30pm ET.

  • Lisa
    July 5, 2012

    Hi Carrie and thank you for the quick reply! Dome it is! 🙂

  • Lisa
    July 4, 2012

    Hi – just getting back from a great birthday vacation at Disney World. One of my surprises was a beautiful Belle cake, one of the white chocolate solid statues, at the Grand Floridian. I am home now, brought it with me (the statue, not the cake!). Was wondering what thoughts are on preserving this statue. What do you think? Thanks in advance!

    • Carrie
      July 4, 2012

      What a great surprise! What Disney usually tells brides who want to preserve their white chocolate cake toppers is just to keep them in a cool (not cold, and not a refrigerator) dry place. Shellac or fixative is a bad idea, apparently. I’d probably put it in a dome just to keep ants out. But as long as the temperature remains consistent, Belle should last quite a while.

  • Dawn
    June 27, 2012

    Hi. I have ADR at CRT for my daughter’s birthday celebration. There will only be 4 adults and 1 child so we only need a small cake. I love the mini cake with a chocolate castle on top. Do I call the main hotline-will they do this type of cake there?
    Also, have ADR at Teppan Edo. Would like a screen print of Woody on a small cake that night. What is the smallest size you can do that? Again, only 5 of us and not big cake eaters. Thanks!

    • Carrie
      June 27, 2012

      Hi Dawn! Unfortunately, the mini castle cake is only available at restaurants serviced by the Grand Floridian Bakery; CRT is serviced by the Contemporary Bakery. However, I got a nice non-castle mini cake from them once, so maybe they could work with you on something just as good.

      Teppan Edo is serviced by an outside vendor. They can do a 6-inch cake in any combo of chocolate or vanilla, but in general the smallest cake you can get a screen print on is 8 inches. I’d call and ask, though, just in case: 407-827-8773.

  • Jennifer
    June 10, 2012

    Do you know if Art of Animation will allow room delivery for cakes the same as Pop Century? I know they are pretty close to each other and I wanted to have one delivered to our room for my husbands birthday in October. If that’s not possible would I be able to pick it up from Pop Century if I was staying at Art of Animation? Thanks!

    • Carrie
      June 10, 2012

      I am looking into this for you. Right now they don’t even have all the phone lines connected, so I had to get somebody to call somebody else and leave a message. I’ll let you know what I find out!

      • Jennifer
        June 11, 2012

        Thank you so much! I hope they are able to have them delivered the same as Pop.

        • Carrie
          July 18, 2012

          Just wanted to follow up here, too: The number to call at Art of Animation is 407-938-3686.

          • Jen
            July 18, 2012

            So if I wanted to have a cake delivered to AoA I would call that number?

            • Carrie
              July 19, 2012

              Yep!

  • john
    June 4, 2012

    ilovethatcake

  • Cathy
    May 12, 2012

    I am considering ordering a cake for my daughter’s birthday.
    Either delivered to our room at Beach Club Villas that day we arrive.
    Or cake during tea at Garden View Tea Room the next day.

    Can I use Tables in Wonderland card to get discount on the cake?

    • Carrie
      May 12, 2012

      If you have the cake delivered to a restaurant, yes. Just be aware that they will also include the automatic 18% gratuity on the price of the cake if you use TIW, which could be substantial if it’s a pricey cake. Technically you can ask a manager to remove/reduce the gratuity, so if I were gutsy enough I’d have them take it off and just tip the server on the price of the meal.

  • Maria
    May 9, 2012

    Hi I wanna order a cake for 15 people ON Aug 8 for my girls 10th b day! were having dinner at planet hollywood can i get a cake delivered there??? or were staying at the music resort if I can pick it up at the food court before dinner that would be great but im having such a hard time ordering every time i call no answer I have left message after message with no return call ..This getting ridiculos im ready to just give up and when Im there pay a taxi to get to walmart or any near bakery to buy her a cake and while im there pick up snacks and food to save money!!

    • Carrie
      May 9, 2012

      The taxi idea may be your best bet. Disney doesn’t deliver to Planet Hollywood (though you can call the restaurant directly at 407-827-7827 to see if they have their own cake option), and it can be difficult to get a cake delivered to a Value Resort. One thing you might try is calling the operator at All-Star Music and asking them to connect you with someone in the food & beverage department who can help you. The person at that direct number may be on vacation or something. Hope this helps!

  • Marci
    May 4, 2012

    HELP!!!!!!!!!!!

    When I call the cake hotline and go to the Magic Kingdom Selection all you can do is leave information and your email???? Yes, I did this. 2 days ago. Also, they give out an email now [email protected]. And you can email all your info (including the restaurant and reservation number). Yes, I did this 2 days ago! They say they will email you an order form the next day. I’ve not received anything.

    Now, I need the cake for Friday of next week, and the phone line says that you have to order at least 72 hours in advance. Well, that’s Monday and we are travelling on Monday so I will not have any access to a computer. What do I do?? I sent another email today.
    HELP!!!!

    • Carrie
      May 4, 2012

      The Contemporary makes cakes for the Magic Kingdom, and they answer their phone. Call Private Dining at 1-407-824-2955. Good luck!

  • Deb
    April 28, 2012

    Hi

    Thanks for all the fantastic info. on cake options around WDW – very helpful!

    I am contemplating ordering a cake for our group of 16 family and friends to enjoy with some drinks before we head out on my daughter and future son-in-law’s bachelorette/bachelor parties! (just for info, we’re playing a sort of treasure hunt with clues and tasks all around WDW whilst split into Team Bride (the ladies) and Team Groom (the men)! Hopefully we’ll all end up in Epcot accompanied by plenty of champagne and laughter before hitting Jellyrolls for some singing and dancing!)

    Anyway, back to the point of my post….. our party are staying at Saratoga Springs resort and I’d hoped to arrange for the group to meet in the bar there before starting our “treasure hunt”. We could order cocktails or champagne and a lovely slice of cake would just give everyone a bit of energy before the day ahead! (any excuse for a Disney World cake, eh?!)
    I understand I can order a cake (from the Boardwalk Bakery) to be delivered to Saratoga Springs but do you know whether we’ll be able to eat it in the bar area? We’ll need plates and cutlery, so will need the co-operation of the hotel staff, but I can’t find an email address or telephone number on which to contact them!

    So….please can I simply (eventually!) ask whether you’ve ever heard of guests eating their cake in a hotel bar area rather than in a restaurant or a hotel room?!

    Many thanks

    • Carrie
      April 29, 2012

      Hi Deb! I don’t see why that would be a problem at all. Just call the number for Saratoga Springs (*not* BoardWalk Bakery) on my Cake Options By Location Page and tell them you want to order a cake for delivery to the Turf Club. Happy planning!

  • david
    April 1, 2012

    We are having our wedding night dinner (just the two of use) at Epcot’s LeCellar. We would like to order order a 2 layer cake and have our own Disney (Lenox) topper put on the cake and delivered to Le Cellar. Is this possible?

  • Lynda
    April 1, 2012

    I am taking my son to Disney for his 5th birthday in June, we are very excited. I have reservations @ Sanaa to celebrate his day. I want a special cake that he will always remember. I have seen both great & not so great pics & stories on the net. What is my best bet for having a super awesome cake delivered to Sanaa?

    • Carrie
      April 1, 2012

      Like you, I have seen great cakes at AKL and not-so-great cakes, but I’ve only ever seen one really terrible cake (and that was an attempt at a 3-D sculpt of R2D2, so I think you’re OK). If he were a picky teenager, I would probably suggest going with a local Orlando bakery like It’s Tasty Too or Sprinkles and having them meet you at the restaurant with the cake. But since he’s 5, I think the sheer thrill of getting a cake made just for him will be the thing he always remembers, whether it’s decorated like a supermarket cake or looks like it was made by the Ace of Cakes himself. So I say, see what AKL can do for you. Try to get in touch with the pastry chef who will be making it, send inspirational pictures and use lots of description. No matter how it turns out, your son is going to love it! 🙂

  • Elle
    March 29, 2012

    Do you have any suggestions for a graduation cake for my daughter. We will be staying at Fort Wilderness Cabins. Will they put the cake in our cabin?

    • Carrie
      March 29, 2012

      That’s a tough one because there’s no room service at Fort Wilderness. They will probably have you pick it up at Trail’s End, but it’s definitely worth asking about when you call. As for inspiration, I always search http://www.flickr.com using the terms I’m thinking of (e.g., “graduation” and “cake”) and usually turn up some pretty nifty cakes people have made!

  • Kimberly
    March 25, 2012

    We are planning a trip this August for my daughters high school graduation. We are staying at The Grand Floridian. I see you mentioned no Winnie the Pooh characters on cakes… Why is that??
    My daughters favorite character is Tigger – does this mean I cannot get her any kind of Tigger cake?

    • Carrie
      March 25, 2012

      Disney does not own the Pooh characters, they are only licensed from the author’s family. I have been told by several Disney pastry chefs that this prevents them from including Pooh characters on cakes. However, someone on the DIS boards recently got a cake with a Pooh screen print at Epcot, I think probably because that chef was unaware of the ban. So it doesn’t hurt to ask about it and see what they say. The only thing is, if anyone is going to be up on company policy, it’s the Grand Floridian bakery, so you may need to try calling around Disney til you find a location that will make you a Tigger cake.

  • Stephanie
    March 21, 2012

    Is it possible to make a no sugar added cake? Possible just the cake itself? The icing? Or the whole cake? I’ve called the cake hotline and was told that a chef would call in 48 hours to answer this question. Well its passed the 48 hours. I would like to have this cake at the restaurant Sanaa.

    • Carrie
      March 21, 2012

      I think the best thing to do is to speak with the chef directly, so let me see if I can point you in the right direction. This is the direct number for Private Dining at Animal Kingdom: 407-938-4720. I’m also going to email you the most recent email address I have for the pastry chef at AKL. Hopefully she’s still there!

      • Stephanie
        March 21, 2012

        Thank you so much for your help. I will try that phone#

  • Heather
    March 12, 2012

    My husband and I got married at the Polynesian Resort 5 years ago this week. Is there any way that I can order a small wedding cake like the one we had at our wedding to be shipped to us?

    • Carrie
      March 12, 2012

      Unfortunately, Disney doesn’t ship food. What I would suggest is contacting a local bakery about making a re-creation based on your photos. You’ll probably have more flavor choices and pay less that way, too. Happy anniversary!

  • Alicia
    March 8, 2012

    Your site is very helpful! Since an actual Disney World wedding is way too expensive for our wedding budget, we are getting married at Shades of Green, the military resort on Walt Disney World property. Will they make me a wedding cake even if I am not having an “official” Disney wedding??

    • Carrie
      March 8, 2012

      Congratulations! Disney’s bakeries don’t care where you get married. 🙂 Anyone can call the numbers listed in this tutorial to order a cake—the only requirements are that you stay or dine at a Disney resort. Now I have noticed that certain CMs have been more receptive to my requests for a custom cake when I mention it is for a wedding/anniversary, so you might want to mention it just for that. But it still doesn’t matter what kind of wedding you’re having.

  • Debbie
    March 2, 2012

    How do you get the Cake Hotline people to actually answer their phone? I am going to Disney World 3/11/12 and have been trying to order a cake for over two weeks now. We are going to dine at Boatwright’s Dining Hall at Port Orleans Riverside. I always get a message that says “extension… is not available.” When I leave a message, no one likes to call back. I have had someone call me back twice in the last two weeks. The last time was 5 days ago on a Sunday. The person was supposed to call me back with pricing on Monday 2/27/12 after talking to the baker, but never called back. Like I said, no one ever answers the phone. I’ve tried calling all times of the day and night! I’m so frustrated. If my granddaughter (who will be turning 5) doesn’t get her cake, I’ll be SO disappointed!

    • Carrie
      March 2, 2012

      Wow, that really is frustrating! OK, I’d try two things: 1) If the number you are using is the one in my tutorial, try calling the main Cake Hotline and following the prompts for POR just to see if the system takes you someplace different. 2) Call the main number for POR — (407) 934-5777 — and explain to them your situation. Tell them you’ve already been in touch with someone at Boatwright’s (or in the dining office or whatever department there manages food service) but that you are having trouble getting through, and your trip is coming up soon. Ask if they know of another number you should be calling or a better way to get in touch. If the person you’re speaking to does not seem too interested in helping you, wait a bit and call back.

  • Debbie
    February 19, 2012

    Can I get a mini-castle cake if I am staying at Disney’s Port Orleans Resort-French Quarter? Can I have the outside frosting in pink instead of white? Or, at least have the rose in pink instead of white? Also, we will be dining (we have ADR) at Boatwright’s Dining Hall at Port Orleans Riverside for my granddaughter’s 5th birthday and would like the cake delivered to the restaurant so it will be a complete surprise to my granddaughter. Is that possible or do we have to pick up the cake (or have delivered to our room)?

    • lurkyloo
      February 19, 2012

      Unfortunately, the mini castle cake is only available at restaurants at the Grand Floridian. If you do decide to dine there, you would order by calling Private Dining at 407-824-1951; they can tell you what the options for customization are. Complete information about ordering a cake to be delivered to Port Orleans Resort is available here: https://disneytravelbabble.com/how-to/order-cake/by-location/#por. When you place your order with POR, they can arrange to have the cake delivered to you at Boatwright’s.

  • Christine
    January 25, 2012

    Hi ! I am having a Luncheon Baby Shower at the Tea Room at the Grand Floridian. And I am thinking what kind of cake I would like. Your information was great. I was thinking of maybe cupcakes??? Cupcakes are in right now and was wondering will they do them for me?

    • lurkyloo
      January 25, 2012

      Definitely talk to Private Dining (407-824-2474) about this to see what they say. Sometimes they can be a bit… inflexible in what they offer, and other times they bend over backwards to do a custom order. I have never seen cupcakes except at catered events, but that doesn’t mean they don’t offer them. Also, you should know that the Garden View Tea Room prohibits opening of presents or playing games—they may already have told you this, but I wanted to be sure you knew because it’s kind of unusual and might put a damper on a traditional baby shower.

  • Karen>Sanchez
    September 29, 2011

    My husband and I went to our first Disney wedding at the Grand floridian on Sept.the 3rd and it was the best cake i ever ate in my life!!!!!!!!! I would love to order my self one the same favor but smaller it was a yellow cake i think the filling was vanilla.Please let me know how to order one to new york thank you very much.

    • lurkyloo
      September 29, 2011

      Unfortunately, Disney does not ship their cakes. However, the next time you visit Walt Disney World, simply follow the instructions on this page and you’ll be able to order a re-creation of the fabulous cake you had. 😉

  • Lin
    August 20, 2011

    Sorry, another question. Can I ask for a box as well, so leftovers can be put in the fridge?

    • lurkyloo
      August 20, 2011

      The cake comes in a box. Private Dining will remove it and display the cake, but the box should be stashed somewhere nearby. Although, come to think of it, the mini cake I got came on a plate and wasn’t in a box…. just to be sure, have Pat put a note in that you want to keep the box.

  • Lin
    August 20, 2011

    We’re staying at Grand Floridian, and would like to order a cake. Do we have to be in the room when the cake is delivered? I was hoping that it could be a surprise on the second day of our arrival.

    • lurkyloo
      August 20, 2011

      You don’t have to be in the room when the cake is delivered. 🙂

  • Jenn
    February 23, 2011

    Hey I was wondering how far in advance you usually call the hotline? Also do you happen to know the phone number for private dining at the Grand Floridian?

    • lurkyloo
      February 23, 2011

      It’s best to call no earlier than 2 weeks ahead and no later than 2 days ahead. The number for Private Dining at the Grand Floridian is 407-824-2474.

  • jessica chiasson
    January 4, 2011

    Is there any way of me getting a chocolate cake with vanilla frosting for my daughter’s birthday at the Castle ?

    • lurkyloo
      January 4, 2011

      Yes! Just call the Cake Hotline and follow the prompts for the Magic Kingdom and Cinderella’s Royal Table. If they are only able to do chocolate cake with chocolate frosting, call the Contemporary Resort (407-824-1000) and ask for Private Dining. Tell them you want to order a special occasion cake from Chef Brian to be delivered to Cinderella’s Royal Table.

What do you think?

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.